OUR POLICIES

Check-In / Check-Out Policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :

  • If a customer cancels 7 days or less prior to the date of check-in, the customer will lose their 50% deposit if Orchard House cannot re-book the days of the reservation. Orchard House will make every effort to re-book the room so the customer can avoid this charge. 

  •  If a cancellation is made less than 24 hours before check- in, the customer will be charged the full price of the reservation.

  • Events, special weekends, and holidays (such as Denison graduation and Big Red/Parents Weekend) require a 14 day cancellation and we may require a full deposit on reservation. No shows and same day cancellations will be charged the full amount of their reservation. 

  • Cancellations are accepted over the phone or E-mail 


Terms and Conditions

  • No smoking is permitted in the house and is only allowed outside. We provide an ashtray for use.

  • Check in is 3:00 p.m. to 6:00 p.m. Please let us know if you will need to check in after this time so we can make the proper arrangements.

  • Check out time is 11:00 a.m. Later check out is available with prior arrangements.

  • Rates are for single or double occupancy, and include our delicious farm fresh breakfast.

  • Breakfast, drawing from the area's quality ingredients and culinary traditions, is included in the room rate, and is served between 8:00 a.m. and 9:30 a.m. With advance notice, we can accommodate earlier breakfast times. As a benefit to our Denison guests, your university student may join you for breakfast at no additional charge. Breakfasts for friends or family of guests who are staying at Orchard House are available for $12 per person. 

  • There is a maximum occupancy of two adults per room, an extra bed available for an extra person in most rooms. The king suite has a sleeper sofa that can accommodate 2 adults. Adults over the 2 persons included in the rate, will be charged a $25 guest fee per night. 

  • Up to 2 Children of any age are welcome (please call or email). A bed can be provided on request for no additional charge.

  • We welcome pets. There is an additional fee of $25 per night. We accept up to 2 pets per reservation. For the comfort of other guests, pets cannot be left unattended in the inn, and we do not permit dogs that bark excessively. We do not allow pets in any of the indoor common areas. Guests are responsible for pet-related damages. We reserve the right to refuse a reservation with a pet at any time. Prior arrangement of pet is required.

  • We accept cash, PayPal, debit cards and major credit cards. A 50% deposit is required at the time of booking. If you are using a gift certificate or voucher, we will not require a deposit, but if you cancel or fail to reschedule with less than 7 days notice, your certificate or voucher will be forfeit. 

  • To ensure that your room is always clean, comfortable, and welcoming, we will enter guest rooms to freshen bathrooms, empty the trashcans, and make the bed by request only. If a change of bedding or towels is desired, please ask. We will not enter the room during your stay unless requested.

  • Guests are responsible for the replacement of any items missing from the room upon their departure.